AI + humans, working for fairer immigration outcomes.

JusticeFlow AI helps immigrants, families, and legal teams navigate complex cases with AI-driven information, organized caller histories, and a secure bilingual hotline.

Call the hotline (978) 961-6733

Free informational hotline. Does not create an attorney–client relationship and does not guarantee legal representation.

What callers hear

“I am an automated legal information system. I share general information and cannot give personalized legal advice.”

Callers can:

• Hear neutral explanations of immigration procedures.
• Leave a voicemail for the support team.
• Set up a PIN-protected premium account where available.

For demo purposes only. Content does not constitute legal advice.

How JusticeFlow AI supports your hotline

A blend of AI and humans to handle high-volume calls without losing the human context.

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Call from anywhere

Callers dial a single number from detention or the community, in English or Spanish.

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AI information

Twilio + OpenAI provide neutral, script-like explanations based on public-domain legal materials.

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Voicemails with summaries

Escalation voicemails are transcribed, summarized, and routed to your legal support team.

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Premium accounts

Approved callers can create PIN-protected accounts with a reusable payment token—not card numbers.

For callers & families

Clear information when you need it most.

JusticeFlow AI gives callers a calm, consistent explanation of immigration processes, even when staff are unavailable.

• Hear what to expect at key stages of an immigration case.
• Call safely from detention or the community.
• Leave a message for follow-up when capacity allows.

For legal reps & nonprofits

A workbench for high-volume legal support.

Staff dashboards let your team triage voicemails, see caller histories, and track premium callers without building custom tools from scratch.

• Inquiries dashboard with AI summaries and detention flags.
• Voicemail queues and manager-level stats.
• Premium caller badges and PIN-verified live calls.

Open staff prototype

Direct-access accounts for high-priority callers

Some callers can create a secure account with a payment token and PIN so your team can recognize and route them quickly.

PIN-based access

Callers choose a 4–6 digit PIN so the system can authenticate them without remembering long account numbers.

Token, not card number

Stripe + Twilio Pay store a reusable payment token. Your servers never directly store card details.

No guarantee of representation

Even for premium callers, the hotline offers administrative support and information—not guaranteed legal representation.

Designed for legal ethics and safety

JusticeFlow AI is built to support—not replace—licensed legal professionals and community advocates.

No automatic attorney–client relationship

Scripts clearly explain that the hotline does not create an attorney–client relationship.

Informational, not advice

AI responses are constrained to high-level information drawn from public-domain sources.

Human-centered escalation

Voicemails and premium calls are routed to trained staff who can decide when and how to follow up.

Start experimenting with JusticeFlow AI.

If you are a legal nonprofit, defender office, or grassroots organization, we can help you pilot a bilingual, AI-supported hotline.